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In accordance with the provisions of the "Federal Law on Protection of Personal Data Held by Private Parties" declares IMPULSORA ELECTRICA DE LOS ALTOS, SA de CV, to be a company legally constituted in accordance with Mexican law with address at Volcán Paricutín 151 Col The Colli Urbano CP 45070 Zapopan, Jalisco. Telephone 01-800-890-82-13 fax 36-45-05-46 and in accordance with the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility, we are responsible for the processing of your personal data. of your knowledge that the information of our clients is treated in a strictly confidential manner, so when you provide us with your personal data such as:


  1. Full name

  2. Billing and/or shipping address

  3. Federal taxpayer registration

  4. Unique Population Registry Code

  5. Home, Office and Mobile Phones

  6. Email


As well as any other information concerning an identified or identifiable natural person.


These will be used for the following purposes:


  1. Submission of quotes.

  2. Monitoring and confirmation of services.

  3. Billing.

  4. Shipment of projects and merchandise.

  5. Information on new services and products.

  6. Updating your tax data.

  7. Service surveys.

  8. Marketing studies.

9. They will also be used for other purposes corresponding to the commercial or employment relationship that is generated.  


In the case of Sensitive Data, such as:


one.     Financial Data (Income, account number, interbank code, account statements,)

two.     credit history

3.     Credit bureau



4. Patrimonial Data (Material Goods, Real Estate, and other related)

5. Personal Data (Spouse, Marital Status, Nationality, Education, Children, and other related)

6. Family and non-family references (Name, Address, Telephone, relationship, etc.)

7. As well as any data that affects the most intimate sphere of its owner, or whose improper use may give rise to discrimination or entail a serious risk for it. In particular, those that may reveal aspects such as racial or ethnic origin, present and future health status, genetic information, religious, philosophical and moral beliefs, union affiliation, political opinions, sexual preference are considered sensitive.


These will be for the following purposes:


1. Track and apply payments.

2. They will also be used for purposes corresponding to the commercial or employment relationship that is generated, as long as it does not affect in any case the owner of the data provided or third parties.   


In the case of sensitive personal data, the person in charge of the Human Resources area must obtain the express and written consent of the owner for its treatment, through his autograph signature attaching official identification.


To prevent unauthorized access to your personal data and in order to ensure that the information is used for the purposes established in this privacy notice, we have established various procedures in order to prevent the unauthorized use or disclosure of your data, allowing us to treat them properly.


In accordance with the principle of personal data protection, IMPULSORA ELECTRICA DE LOS ALTOS, SA de CV does not sell or rent your personal information to third parties.


We inform you that we may transfer your information within our company to offer products and/or services that may interest you.  In addition, IMPULSORA ELECTRICA DE LOS ALTOS, SA de CV may share information with third parties such as our agents, distributors, service providers and other representatives acting on our behalf, for purposes such as:


  1. Monitoring of projects and services.

  2. Payment tracking.

3.   Carry out research, analysis or market studies.


As well as for those needs that are generated from the commercial or employment relationship that has been established.


We inform you that you may express your refusal to process your Personal Data after reading this Privacy Notice through the indicated mechanisms. Otherwise, it will be understood that you agree with it.


Third parties with whom we do business are only authorized to use your information for the purpose of performing the service for which they were contracted. They are obliged to follow the guidelines of our Privacy Notice, as well as to take the necessary measures to guarantee the security of your information.




In the event that we are required to share personal information in response to a valid court order, subpoena, or government investigation, or when required by law. We also reserve the right to inform state law enforcement agencies of any activity that we may consider illegal. We may share certain personal information when we believe such action is reasonably necessary to protect our rights, property, and safety, or that of others. We may also transfer personal information in the event of a business sale, merger, acquisition, dissolution, or similar event.


Procedure to attend to requests for revocation and arc rights (access, rectification, cancellation or opposition)


All your personal data is treated in accordance with the applicable and current legislation in the country, for this reason we inform you that you have at all times the rights (ARCO) to access your personal information that we possess and the details of its treatment, Rectify if it is inaccurate or incomplete, Cancel  when you consider that it is not being used for the indicated purposes or the contractual or service relationship has ended or Oppose  to the treatment we give to your personal data. Likewise, at any time you may revoke the consent you have given us for the processing of your personal information so that we stop using it.



The mechanisms that have been implemented for the exercise of said rights are through our personal data protection department by submitting the respective request in writing at the address IMPULSORA ELECTRICA DE LOS ALTOS, SA de CV Volcán Paricutín 151 Col. El Colli Urbano CP 45070 Zapopan, Jalisco. Telephone 01-800-890-82-13 fax 36-45-05-46.


Your request must contain the following information in accordance with article 29 of the Federal Law on Protection of Personal Data Held by Private Parties:

  1. Name of the owner, address and email to communicate the response to your request.

  2. The documents that prove the identity or, where appropriate, the legal representation of the owner; in case of being a moral person Articles of incorporation or power of attorney  and official identification, in the case of a natural person official identification

  3. The clear and precise description of the personal data with respect to which one seeks to exercise any of the aforementioned rights; Y

  4. Any other element or document that facilitates the location of personal data.


Once you have submitted your request with the data requested, the Collection Department may request, within a period not exceeding 5 business days, the information or documentation necessary to follow up on your request, so you will have 10 business days after receipt to comply with this requirement, otherwise your request will be considered as not submitted. Once approved, it will be attended in a maximum of 15 days.



working days taking into account the date of receipt of the complete information and we will inform you about the origin of the same through the email or address that you have provided us.







A cookie is a small data file that a website or email can send to your browser, which may be stored on your hard drive. Our websites and emails use cookies to create a more personalized shopping experience for site visitors. Cookies simulate a continuous connection; They allow us to "remember" information about your preferences and session, and allow you to visit areas of our Web sites without re-entering your data.


IMPULSORA ELECTRICA DE LOS ALTOS, SA de CV uses the services of third parties to deposit cookies on your computer in order to obtain information not related to personal identification. Although our cookies may contain a unique user identifier, they do not collect or store any information related to your identity.


You can configure your web browser so that it does not accept cookies. However, if you do not enable your cookies you will not be able to view, create an account or make purchases on the IMPULSORA ELECTRICA DE LOS ALTOS, SA de CV website.


Clickstream technology


Our Web server automatically collects clickstream information such as the address (or URL) of the Web site you came from before visiting our site, which pages of our site you visit, what browser you use to visit our site, as well as any search terms you may have entered our site, among others.


Our website may also use other technologies to obtain information about the pages accessed by our visitors. This anonymous clickstream information provides our browsers with a better experience and helps us understand how our website is used.


This Privacy Notice is subject to changes or additions which will be announced through the following Internet page

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